Terms and Conditions


Total monies are due in full 60 days prior to arrival date unless other arrangements are made with Destination Havasu staff. A credit card (Visa or MasterCard) must be issued for payment, either written or verbally. Exceptions for payments made using check, cashier's check, money order, etc. must be made with Destination Havasu staff. In the event of a cancelation, 50% of the total nightly rate(s) will be refunded to guest up until 30 days prior to the arrival date. If a cancelation is less than 30 days prior to arrival date, the entire amount paid will be forfeited. In all cases of cancelation, guest service fees, cleaning fees, insurance fees, etc. are non-refundable. All funds paid shall be held in an interest bearing Arizona depository trust account payable to Destination Havasu LLC. If any interest is earned, it will be to the benefit of Destination Havasu, LLC.


Check in is 2:00 PM. Check out is 10:00 AM. These times allow for necessary time to professionally clean the property. Should you stay beyond this time a $200.00 charge will incur. Late check-out and early check-ins may be arranged in advance (if availability allows). A fee of $100.00 will be charged per early check-in and late check-out. Please confirm in advance. Please make sure all dishes are clean. Dirty linens should be placed near the laundry.


Pets are considered but usually not accepted in any home or condominium. For those properties that will accept a pet, a non-refundable pet fee of $195.00 shall be charged. Smoking is not permitted in any home or condo. If smoking does occur, you will be liable in full for any damages done to the home, including but not limited to A/C coil cleaning and/or A/C deodorizing, carpet clean/deodorize, replacement of linens and/or smoke damaged furniture, and new paint throughout the residence.


Guest is responsible for the payment of all nights reserved regardless of the guest's actual arrival and departure.


CSA accidental damage protection is a required charge for each stay. A fee of $69.99 will be added to your reservation. Accidental damage protection will protect up to $3000.00 of accidental damage. Should any ACCIDENTAL damage occur, please contact our office immediately and fill out the appropriate insurance paperwork. Your cooperation with our office and CSA insurance agents is required. Should the damages be deemed non-accidental, you will be liable for replacement/repair of damaged items. Your credit card will be charged for damages.


Travel insurance can be purchased for unforeseeable circumstances. The current premium is 6.5% of the total reservation cost. Ask your reservation specialist if this might be of interest to you.


Each home is coded/keyed individually. There will be a $25.00 charge for each key not returned. Should new locks need to be installed, the guest will be responsible for all charges including additional keys. All original keys must remain. Duplicating or copying of keys is prohibited. Pool towels belong to the individual owner of the home. Please be considerate and do not take pool towels on your boat or off of the residence. Pool towels are there for your convenience; please do not use them to dry your boat.


You must be over the age of 21 to secure a property. The entire party must be of age unless there are children to whom you are related or share familial status. All laws must be followed! Destination Havasu staff may enter the residence at any time to perform inspections if the concern is warranted.


Repairmen authorized by Destination Havasu, LLC may enter the premises as necessary, for repairs, improvements, housekeeping and property management. The unit you have rented may be listed for sale at any time. There is always a possibility that you will be contacted and requested to show the home at a convenient time.


Electrical/gas (excluding pool and spa), water, sewer and trash service are all included in the rates. Should the electrical/gas service exceed $100.00 per monthly billing cycle, the balance will be charged to the guest, applicable for stays extended stays only. Any pay per view, long distance calling or premium paid services charged to the home will be billed to the guest. Please keep in mind all billing cycles run differently; you may receive the bill 3-4 weeks after your stay. Internet and phone service are not available in all homes.


The guest is responsible for any and all gas/propane used to heat the pool or spa. A meter reading shall be taken upon arrival and on departure to gauge your usage. Additional pool and spa instructions are posted in every home. If you have any questions, please contact our office. Drowning is a serious threat to children and pets. Please make sure all children and pets have appropriate safety equipment and knowledge of water safety.


It is expressly understood that the property owner and/or booking specialist shall not be liable for damages or injury to the guest, invitees of the guest, or guest’s property for whatever cause arising from the occupancy of the said property by the guest. Rates, taxes, website details or any posted details including but not limited to parking, utilities, décor, etc. are liable to change without notice.  Tax and service fees are not included in the nightly rate.  Cleaning fees will be charged to every reservation. 

Please recognize that you are staying in a residential neighborhood.  Your neighbors are not on vacation and are entitled to quiet peace and enjoyment. Please extend common courtesy and refrain from excessive noise and disrespectful behavior. If guest’s behavior results in a police phone call you will forfeit all charges and be asked to leave the residence. Each property reflects the personal taste and lifestyle of the owner.  Each property will be completely equipped for rental purposes.  We cannot be responsible for esthetic conflicts.  Special requests must be made at time of booking. 
Destination Havasu, LLC is a licensed Arizona real estate brokerage, managing privately owned homes and condominiums.  Although problems are rarely encountered, we reserve the right to change accommodations up to and including the day of arrival. In the unlikely event we are not able to provide accommodations without an increase in rent, the guest will have the option of paying the increased rent or the reservation will be canceled and all deposits will be refunded to the guest with no further rights or obligations between Destination Havasu, LLC and the guest.

231 Swanson Ave Suite # 100
Lake Havasu City, AZ 86403

928-680-8157 or 888-263-5422
Fax 928-854-4906